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Buying mailboxes for a team.

How plans sold per mailbox work: choosing how many, how the total is worked out, adding seats in the middle of a period, removing them at renewal, and what happens if the subscription lapses.

Upgrade a free trial to Team

Each verified account can claim one free 7-day trial with one 1 GB mailbox. No card or automatic charge is required. The mailbox is suspended as soon as the trial ends, and mail is kept for 30 days. Complete your upgrade before retention ends.

Find your trial mailbox in My account, choose Upgrade to single mailbox or Team, then select the Team plan, total mailbox count and paid periods. Your existing mailbox counts as one seat: choosing 2 seats lets you open 1 more mailbox after payment. Your address, password and mail stay in place, with no migration.

Team offers 2–50 seats, 1 GB per seat and 1 own domain. Each seat costs 15 LDC or $1.99 per 30 days, or 150 LDC or $12 per 365 days. See the shop for currently available plans. Paid service starts when payment succeeds.

Enter WELCOME10 before placing the upgrade order for 10% off the first paid period when eligible. If you buy several periods together, only the first is discounted; later periods use the regular price. The code’s expiry and usage limits still apply. Both LDC and card upgrades are one-time payments and require manual renewal afterward; neither enables automatic renewal.

Plans sold per mailbox

A plan is sold in one of two ways. A fixed plan includes a set number of mailboxes at one price. A plan sold per mailbox lets you choose how many mailboxes to pay for, between the fewest and the most the plan allows; each mailbox you pay for is a seat. Every price of such a plan is for one mailbox, and a mailbox costs the same however many you buy.

Which plans are on sale changes with the shop. The pricing page shows them with live prices and marks a plan sold per mailbox with a per-mailbox price and the range you can choose from. If no such plan is listed, the shop is not offering one right now.

Buy mailboxes for your team

  1. Sign in to My account, or create an account first, so the order and its mailboxes belong to it.
  2. In the shop, find the plan sold per mailbox and set the number of mailboxes with the − and + buttons or by typing it.
  3. Check the total shown under the number: it is the shop's price for that many mailboxes, and the order page confirms what you pay.
  4. Buy with Linux DO Credit or by card, and pay the order.
  5. Back in My account, under My mailboxes, set up a mailbox for each person: pick a username and a password. The seats line shows how many are used.

You do not have to set up every mailbox at once. A seat you have paid for stays free until you fill it, and the order's redeem code can also be handed to a colleague to set up their own mailbox on the redeem page.

How the total is worked out

  • Linux DO Credit: the number of mailboxes times the price of one, then the plan's discount taken off the whole order and rounded once. Because of that single rounding the total can differ by a hundredth from the discounted per-mailbox price times the number.
  • Card: the number of mailboxes times the card price of one, charged every period for a subscription.
  • Renewal: each period costs the number of seats times the renewal price of one seat, which is fixed when you buy.
  • Discount codes work as for any plan: the code is taken off the order's total, for the first period only. See Discount codes.

Add seats

Under My mailboxes, choose Add seats on the subscription, set how many, and choose See the price. The added seats are charged for the rest of the current period only, and the price is shown before you confirm.

  • Paid with Linux DO Credit: confirming creates an order for that amount. Pay it on the order page; the seats are added once it is paid. If the subscription is renewed before you pay, the price no longer applies and the order can't be paid: add the seats again.
  • Paid by card: the amount shown is an estimate, Stripe works out the final amount and charges the card on the subscription. If your bank asks you to confirm the payment, nothing is added yet: finish on Stripe's invoice page, and the seats are added once Stripe confirms.
  • Seats cannot be added after the period has ended (renew first), while a removal is scheduled (cancel it first), or beyond the most the plan allows.

Remove seats

Choose Remove seats at renewal, set how many, and pick the mailboxes that go with them: enough for the remaining mailboxes to fit the seats you keep. You cannot go below the fewest seats the plan allows.

  • The removal takes effect at the next renewal, never before. Nothing is refunded for the current period, and until then every seat and mailbox keeps working.
  • At that renewal the chosen mailboxes are deleted together with their mail. Save what you need first: see Move your mail in, and take it out.
  • The next period is charged for the lower number of seats.
  • Until the renewal you can cancel the removal in the same place, and all seats stay.

If the subscription is not renewed

Seats share one subscription and one expiry date, so they lapse together, the same way a single mailbox does.

  1. Grace period, 7 days: every mailbox keeps working, and you can still set up mailboxes on free seats. Seats cannot be added until you renew.
  2. Suspended, 30 days: the mailboxes can no longer be signed in to and cannot send, but they still receive mail, and their mail is kept. Nothing can be changed in My mailboxes until you renew; renewing restores them.
  3. After the 30 days: the mailboxes may be deleted together with their mail.

A one-time plan sold per mailbox never expires, and its number of mailboxes cannot be changed afterwards. More about renewing is in Renewals, the grace period and retention.